ISS supervisionPRO
Using ISS for statistics, supervision, alarms and remote control.
Overview
ISS (Intinor Supervision System) centralizes statistics, remote control, alarms and upgrade assistance for Direkt units. Units connect outbound (TCP 22017, fallback HTTP 80) simplifying firewall traversal.
Capabilities
- Status dashboards: software, hardware, network metrics, input signal health.
- Alarms: network down, no incoming stream, fan/hard disk faults, packet loss thresholds.
- Remote control: Secure tunnel to local web interface (manual acceptance or pre-authorized).
- Graphs: Temperature, fan speed, voltage for diagnostics.
Connection & Failover
- Uses same multi-interface failover logic as outbound video streams.
- If TCP 22017 blocked, retries via HTTP port 80 (logged as warning in ISS).
Typical Workflow
- Pre-event: Verify bandwidth headroom, zero (or minimal) interference counts.
- During live: Monitor loss / retransmit counters; respond to purple warnings early.
- Post-event: Review graphs for thermal or intermittent network anomalies.
Key Metrics to Watch
| Metric | Why It Matters | Threshold Guidance |
|---|---|---|
| Packet loss bursts | Risk to video continuity | > a few per hour investigate |
| Retransmit / FEC usage | Link quality trend | Rising trend → capacity / RF check |
| Bitrate vs configured | ABR effectiveness | Sustained <80% cap → adjust ceiling |
| Temperature / fan RPM | Hardware health | Spikes → airflow inspection |
Alarm Configuration Tips
- Set SMS/email for critical: network down, no input signal, high packet loss.
- Use moderate thresholds initially, refine after baseline observation.
Security
- Require local acceptance for remote control unless operational policy demands auto-allow (can be pre-configured per ISS user).